Our value is reflected in our security, products, service and price

Insurance is intended to cover you for certain losses depending on the types of coverage purchased in the insurance policy. The claims process can be complex, cumbersome and time consuming; but it doesn't have to be that way.

Our prompt, professional, fully licensed and experienced claims staff will assist you by simplifying and expediting the claim process.

Our Mission is to provide professional and timely claims service for a fair and equitable resolution.
Immediate claim reporting means faster resolution of your claim.

HOW TO REPORT A CLAIM
Notify your Fairmont Specialty Agent of your claim or in case of an Emergency Contact Fairmont directly:
Please keep in mind if you need to report a claim, your policy number will be needed. Your claim will then be assigned to one of our FSG claims representatives, who will walk you through the claim process step-by-step.

After Hours #: 1-800-392-1970 (listen to recording for instructions)

We utilize our claim staff, loss control personnel and various resources in providing an emergency response team to immediately investigate and manage catastrophic losses.

HOW TO REQUEST LOSS RUNS
Producers and Policyholders click here to generate loss runs.   Note: you must have an ID and Password to request loss runs on-line.   If you do not already have an ID and Password, please contact Pam Halverson at 262-780-6726 or pam_halverson@cfins.com to sign up.   If you are a Producer, on-line loss runs can only be obtained for policies that are currently in effect and for which you are the Producer of Record.   For all other loss runs, fax your request to 877-622-6125 or email fsghouston_lossruns@fairmontspecialty.com.

POSTING NOTICES
For state by state Posting Notices, click here.